Q:How do you charge mould fees?

A:In case need to open new moulds for your order, but the mould fee will be refunded to customers when your orderquantity reaches to a certian amount.

Q:Can we visit your factory?

A:Yes, welcome to our factory any time.

Q:What is the differences between theoretical weight and actual weight?

A:Actual weight is the actual weight including standard packaging Theoretical weight is identified according to the drawing,calculated by of the weight of each meter multiplied by the length of profile.

Q:Can you please send me your catalog ?

A:Yes, we can, but we have many kinds aluminum profiles which haven't included in the catalog.It is better you let usknow what kind product you are interested in? Then,we offer the details and rating informations to you.

Q:If customers need profiles urgent, how we deal with this situation?

A:Urgent and mold is unavailable:the lead time of mold opening is 12 to15 days+ 25 to 30 day mass production

Urgent and mold is available, the lead times of mass production is 25-30 days

You are suggested to perpare your own sample or CAD with cross section and size first, we offer designimprovement.